
In an office facility, space is money. It's also efficiency, creativity, and collaboration. That's why good space management strategies are important for facility managers. Unfortunately, now that more employees are comfortable with a hybrid work environment, knowing how to manage a space well has become a bit more complicated.
What is space management?
Space management is pretty much just what it sounds like: managing space. If you think of physical space as an asset, it's working out the best ways to use it. This means planning for the flow of foot traffic, figuring out the best places to put resources like conference rooms, and allocating workspaces. This often isn't as easy as it sounds. When you get into managing a facility with multiple different departments, floors, or even buildings, getting all of those elements to work in concert in a way that's effective and intuitive can get complicated very quickly.
Why do facility managers need to know this?
Space is an asset just like any other. Real estate costs money, so wasted space is wasted money. Using it efficiently means having only what's necessary, which reduces unnecessary expenditures for furniture and electricity. Good space management can also improve employee productivity by creating areas that are conducive to working, as well as naturally stimulating conversations, creativity, and brainstorming. Well-managed spaces can even improve employees' mental and physical well-being. With all of that said, here are five strategies to help you get the most out of your office space:
1. Get employees involved.
You'll definitely want to get input from people who have experience with space management, but that's not all -- some of the people most qualified to help you allocate space are the ones who have to use it. Talk to workers, consult with human resources, and gather as much information as you can about the needs of the people who are actually going to occupy the space. Don't neglect people with disabilities, either, even if those disabilities aren't visible. They may have particular needs that should be factored in.
2. Track usage.
Just because an employee has a desk doesn't mean that that's where they'll spend their entire day. As more and more workplaces switch to hoteling or hotdesking, that's even more true. Tracking how a space is currently being used will provide you with useful metrics to determine what changes should be made, and a means of gauging how helpful those changes are. A combination of historic data and real-time usage tracking will provide the most detailed picture of how people use a space. You'll be able to see what kind of trends emerge so you can factor them in.
3. Create a set of goals.
Do you want to balance the supply of space with demand? Are you looking to optimize the usage of space? Your office's particular situation will dictate what kind of goals you should have for your space management strategy. If your organization has a lot of room to work with, then figuring out supply and demand may be your biggest challenge. If you're dealing with limited space instead, you might just be looking for ways to use what you have more effectively. The only way to find out is through tracking, observation, and getting employees involved.
4. Automate what you can.
Keeping track of how employees use a space can become overwhelming. That's where software and automation can come in handy. For desk hoteling, booking software can handle reservations, reminders, and other low-priority tasks so you don't have to. Space planning software can also help you visualize your office in a way that lets you allocate it more easily. It can help you generate floor plans based on your office's needs. If it's feasible for your specific office, you may also want to use motion sensors to gauge foot traffic and room occupancy. Software can also help you standardize the data you collect, so you can compare how floorplans perform across departments, floors, or buildings.
5. Keep monitoring.
You can have all of the data, top-of-the-line space management software, and a solid plan, and still find that your space management strategy underperforms in the real world. If you don't keep an eye on how your spaces are performing, you won't know if the changes you make are helping or hindering things. Keeping tabs on how spaces perform can also help you diagnose specific problems. Are the changes you've implemented underperforming in one specific building or department, or across the board? Are things improving, just not as quickly as you'd hoped? The only way you'll be able to make these distinctions is by continuing to collect data. Managing space isn't a one-and-done kind of thing. It's a continually evolving process. This is why data collection and automation are so important -- they can ensure that your decisions have a sound basis, as well as give you a way of judging how well your management strategy is helping you meet your goals.
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